Terms of Service

These Terms of Service (“Terms”) govern your use of the Hart Dev (“we”, “us”, “our”) website and any services we provide.

By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, you should discontinue use of our website and services.

We operate as a UK-based web development agency delivering bespoke digital solutions for businesses across a range of sectors. These Terms are designed to ensure clarity, fairness, and transparency in how we work together.

You agree to use our website only for lawful purposes and in a manner that does not:

• Violate applicable laws or regulations
• Infringe on the rights of any third party
• Attempt to gain unauthorised access to systems, data, or infrastructure
• Disrupt or interfere with website performance or security

We reserve the right to restrict or terminate access where misuse is identified.

We provide professional web development and digital services, which may include but are not limited to:

• Website design and development
• Custom WordPress solutions
• eCommerce development
• Technical consultancy and support
• Ongoing maintenance and optimisation

All services are delivered based on agreed project scope, proposals, or contracts issued prior to commencement of work.

Any changes to scope may affect timelines, costs, and deliverables.

To ensure successful delivery of services, clients agree to:

• Provide accurate and complete information where required
• Supply content, assets, and approvals in a timely manner
• Ensure they have the necessary rights for all materials provided
• Review and approve work within agreed timelines

Delays in client feedback or provision of materials may impact delivery schedules.

All fees are agreed in advance as part of a proposal, quotation, or contract.

Unless otherwise stated:

• Invoices are payable within the agreed payment terms
• Work may be paused or withheld in the event of late payment
• Deposits may be required before project commencement
• Additional work outside agreed scope will be charged separately

All pricing is inclusive of VAT unless explicitly stated.

Unless otherwise agreed in writing:

• We retain ownership of all pre-existing intellectual property, frameworks, and tooling used in delivery
• Upon full payment, clients are granted rights to the final delivered website or product as specified in the project agreement
• We reserve the right to showcase completed work in our portfolio, unless otherwise agreed

Third-party assets (such as fonts, plugins, or licensed tools) remain subject to their respective licensing terms.

Our services may integrate or rely on third-party platforms, including hosting providers, APIs, plugins, and external services.

We are not responsible for the performance, availability, or policies of third-party services, though we aim to work only with reputable providers.

While we strive to ensure high availability and performance of our website and services, we do not guarantee uninterrupted access.

We may suspend access temporarily for maintenance, updates, or improvements without prior notice where necessary.

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, or consequential losses
• We are not responsible for loss of data, revenue, or business opportunity arising from use of our services or website
• Our total liability shall not exceed the total amount paid for the relevant service

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.

We reserve the right to suspend or terminate services if:

• There is a breach of these Terms
• Payment obligations are not met
• The relationship becomes unworkable due to conduct or misuse

Clients may terminate services in accordance with the terms set out in their individual agreement.

We treat all client information and project materials as confidential unless disclosure is required by law or agreed otherwise in writing.

We may revise this document from time to time to reflect changes in technology, legal requirements, or how we operate our website.

Any revisions will be posted on this page with a “Last Updated” date.

Last Updated: 17th April 2026